It is one of the great paradoxes of business: All too often, the companies that boast market-leading positions, huge number of "touch points" with their consumers and all kinds of other advantages often are the least likely to innovate. They are the ones that say, "Oh, that market is too small for me to address," or, "That's not how we do business."

Article: http://us.rd.yahoo.com/dailynews/rss/searc...on=money_latest