Jay Walsh's letter has obviously been printed with imcomplete text. I have put the full restored version below.Weak Reportingjayawalsh wrote:
Tuesday, 3 February 2009 at 05:38 am (UTC)While it's clear that Mr. Foley has consulted a number of individuals in preparation for the above story, it's unfortunate he did not take the time to contact the Wikimedia Foundation directly for any information or comment. A number of the facts in the story are blatantly false, and further details are sloppily reported or incorrect. In several cases he is simply echoing poor reporting from other sources. In this aspect, his article resembles most Wikipedia Wikis, which we feel is really unfortunate.
It is a sad reflection on The Independent when it devotes an entire feature to rumor mongering, selective research, and sniping quotes. Of course, it's a sad reflection on Wikipedia when we do this also, but that's just us. The world expects it of us, but not of a newspaper, for heavensake!
It does not come as a surprise that a tremendously popular and complex knowledge project is subject to fair criticism, but it is a disservice to the millions of people who access Wikipedia every day, and a further insult to the work of tens of thousands of volunteer editors from around the world to blindly report on matters without inquiring at the source. Here at Wikipedia we can't inquire at the source when we write our own articles, because that would be original research. But we're shocked that The Independent didn't do it, because it's not against their rules. So their article should have been better than ours normally are.
We are especially chagrinned that now that this article has appeared in the Independent, someone will wish to use material from it as a printed "reliable source" for material about Wikipedia. You see, because we're insiders here, we know it's not reliable. So you should not be surprised if we delete all such attempts to insert such references, using our administrative authority. We do realize that other institutions have similar problems with Wikis written about them by bad newspapers, but that's not our problem, is it? We have to protect our own corporate image on Wikipedia, and the important thing is that we have the power to do so. On Wikipedia.
The Wikimedia Foundation prides itself on an open and transparent operation, which is why we're writing this letter to explain why we're so mad. We answer the phone and we respond to inquiries. We would have, and continue to welcome, the chance to shed light on the extraordinary aspects of our projects that Foley has so casually overlooked. At any time, if you call us, we'll also be glad to tickle your irony sense by complaining about the notable inacuracy of certain newspapers as primary sources of information, when it comes to us at Wikipedia. But at the same time, will defend to the death our editors' right to use newpapers as sources when it comes to saying unpleasent things about other corporations. Again, their problem, not ours. At least we can fix our own Wiki about us. So there.
Sincerely,
Jay Walsh
Head of Communications
WikimediaFoundation.org