QUOTE(thekohser @ Thu 24th January 2008, 5:15am)
It is no surprise to me that the organization running a Top Ten website would not have figured out a way to automatically produce a printable PDF receipt for every donor, at the time of the transaction. This is the Wikimedia Foundation way -- spout off about freedom and knowledge, head up ass on all practical matters of the real world operation of a non-profit organization.
Wikipedia is just a web site. All you need is a heap of servers. I don't think it ever occurred to anyone that they would need business skills. Hey, this is Web 2.0 - JFDI.
It reminds me of the .com boom where people were writing columns about how stupid old fashioned businesses were because they were bound in bureaucracy, whereas the likes of <name your favourite .com failure> didn't need that because they could just Do_It! Ernst Young were quite happy to lend 3 noobies £250k with an idea as long as we delivered it in March, when we said we needed November. We walked away, especially after realising that EY made money regardless, we signed our lives away and the VCs knew they were looking for the 1 in 100 punt.
WMF is the same - on the surface it is successful, but even after 4 years it hasn't dawned on them that they need business people to run the business. Sand and foundations, me thinks.
PS Yea, OpenOffice is an open source copy of Office, with a surprising number of carry-overs of bad ways to do things (like how pictures leap about the page if you are foolish enough to want to save or edit your document), however, for Windows users it is useful does include a free PDF generator. If OpenSource is so great, why are all their products clones of commercial ideas, often blatant rip-offs? I like FireFox, it went its own way, but why didn't someone sit down and start with a blank sheet of paper?
Issuing serially numbered receipts for all donations should be a done as a matter of course. This is a basic control that assures the validity of the documentation. Being a web site I can't imagine that they receive many paper checks or cash. An audit trail should be easy to establish. But the lack of serially numbered record of donations might still provide avenues of abuse. It is the kind of thing that you would have to give some thought to imagine how bad actors might exploit the weakness. Not to mention the just plain common sense good practice of being able to thank donors.